1. Complete the Seller’s Form: Here you will have to choose what type of service you'd like (VIP or Standard) and details such as the condition of your item/s, photos and payment information.
2. Listing Goes Live: Your listing will be published on our website. If you opt for the VIP service, your item/s will also be showcased in our studio.
3. Notification of Sale: We will notify you as soon as your item has been sold.
4. Receive Your Funds: Once the buyer has received the item, your payment will be processed and sent to you.

We offer two types of service depending on your preferences:

VIP Service 

We take care of the process for you. Once your item’s valuation has been confirmed, our in-house team will measure your item/s and ensure they meet our standards. Your item/s will be stored and displayed in our studio for 8 weeks allowing buyers to view and try them on in person. Items held in our studio are more likely to be featured on our social media, as well as taken to in-person events and pop-ups but this is not a guarantee. Once your item is sold, we will ship it directly to the buyer and you’ll receive the proceeds from the sale. We recommend this service for all high-value items.

This VIP service is available for £25 per item, with a 35% commission on sales.

Standard Service  

Once your item’s valuation has been confirmed, you will measure your item/s yourself and send us information regarding the fit and quality. Our team will review the information, list your item online and once it’s sold, we will ask you to send your item/s to our studio for a final check before shipping it to the buyer. You’ll receive the proceeds from the sale once the transaction is complete.

This service comes with a 25% commission on sales.

It is completely free to list your item on Circular Threads using our Standard service. If you wish to use our VIP service, this comes with a fee of £25 per item.

Please note commission taken on the sale is either 25% (Standard) or 35% (VIP) depending on the service you choose.

Standard Service - Listing your item is free, Circular Threads takes 25% from the Seller when a purchase transaction is made.

VIP Service - Listing your item is £25, Circular Threads takes 35% from the Seller when a purchase transaction is made.

Please note, the commission is deducted from the final sale price, it is not added on top of the sale price.

For example, for an item that is sold at £100, our commission for a:
- Standard seller will be £25 (25%) and your take home price will be £75.
- VIP Seller, the commission will be £35 (35%) and your take home price will be £65.

We will ask you for:

• Details about your outfit (e.g. condition, no. of pieces, designer or non designer)
• Measurements and sizing
• Photos
• Payment details for transferring the proceeds of the sale to you

Tip: The better and more specific your information (especially photos), the higher chance your outfit will sell. Please note, we do not accept photos of items on the hanger. 

We are open to designer and non-designer outfits. All items go through our valuation process, and if our team believes your item has a chance of selling, we’ll gladly list it.

Feel free to take pictures and videos on your smartphone and upload them directly to our Seller’s form. For best results, we suggest:

• Photos of the outfit being worn (this can be a modelled image or yourself)
• Photos on a clear background
• Take the photograph at eye level
• Take photos in natural daylight
• Include a detailed video

Please note, we require a minimum of 3 images for each listing and we do not accept the following types of photos:

• Images of outfits on hangers: Outfits must be modelled in at least two photos.
• Emojis, shapes, or scribbles over the face: If you prefer not to show your face, please crop the photo accordingly.

Yes - all items must be dry cleaned before listing. If an item is new and hasn’t been worn then it doesn’t need to be dry cleaned. If an item has been sold without being cleaned, you will be charged a fee after the verification process, and the item will be returned to the seller.

If you have used our VIP service, our team will pack and ship your item on your behalf and you will be notified of the sale.

If you have used our Standard service, once your item has sold, you will have 3 days to deliver the item to a Circular Threads Studio. The item must be packaged securely to avoid any damages during delivery. Please note, if you miss this time-frame, your sale will be cancelled and you may be restricted in the future. Our team will check if your item aligns with the listing before sending it to the buyer.

Delivery options:

1. Send your item/s to us yourself: We advise using delivery that is next-day guaranteed, and fully tracked, and always ensure insurance cover is equivalent to the RRP of the item. If your item is sent out without the correct insurance cover, you will be liable for the cost of the item RRP.
2. Drop to studio: Feel free to book a drop-off appointment and bring the outfit directly to our studio. Please get in touch with us if you require this option.

Once the item has been delivered, we give the buyer 48 hours to let us know if they have any issues with the item. Provided there are no issues, funds will be transferred to the Seller’s account after this period and will take up to 28 days to appear in the account. 

If your item hasn’t sold for a while, we may advise you to make slight changes to your item description, take new photos or lower the price.

If you have opted for our VIP service, after 8 weeks, you will be contacted to collect your item. Our commission will remain at 35%.

You will need to pay just £25 to list your outfit on our VIP service, regardless of how many pieces it includes.

For example, if your outfit consists of a skirt, top, and dupatta, the total cost to list it will still be £25, not £75. Our VIP service fee is based on the outfit as a whole, not individual items.

No, we do not buy the outfits from you. We will only make a transfer of funds minus the commission if the item is sold.

Circular Threads does not insure any items left on consignment. All items are left entirely at the owner’s own risk. Circular Threads accepts no responsibility or liability for loss, theft, damage, or destruction of any items while in our possession, except where caused directly by our proven negligence.Circular Threads does not compensate for:
accidental damage, theft by customers, staff, or third parties, water damage, fire/flood, loss due to unexplained disappearance, damage during display or handling.
By consigning your items, you confirm that you hold your own insurance if you wish your items to be covered.